471 Privacy Policy — User Data Protection
Your privacy is our priority. This policy explains how 471 collects, uses, and protects your personal data as a user of our online platform in Malaysia.
Last updated: January 2026
1. Information We Collect
When you register and use the 471 platform, we collect several categories of information for the purposes of operating and securing your account:
Account Information
Includes your full name, Malaysian phone number, email address, and password provided during registration. This information is used to verify your identity and protect your account from unauthorised access.
Payment Information
We record transaction details in Malaysian Ringgit (RM), including deposit and withdrawal amounts and payment methods used, such as FPX or Touch 'n Go eWallet. We do not store full card numbers or sensitive banking details directly — all transactions are processed through secure payment channels that comply with industry security standards.
Device & Browser Data
We collect technical information such as device type, operating system, browser version, IP address, and screen resolution. This data helps us optimise the user experience across different devices, particularly for mobile users in Malaysia.
Platform Usage Data
Including pages visited, games played, active session duration, and in-platform actions. This information is used to improve overall functionality and user experience.
2. How We Use Your Information
471 uses the information collected for clearly defined and limited purposes. We do not use your data for any purpose beyond what is stated in this policy without first obtaining your consent.
- Account verification and security — ensuring only you can access your account and preventing fraudulent activity.
- Transaction processing — securely handles deposits, withdrawals, and payments in Malaysian Ringgit (MYR).
- Customer support — helping us resolve technical issues or account-related queries more quickly and accurately.
- Platform improvements — analyses usage patterns to improve platform design, performance, and game offerings.
- Important communications — sending account notifications, security updates, and relevant promotional information (subject to your communication preferences).
- Legal Compliance — complying with applicable Malaysian legal requirements, including anti-money laundering obligations.
3. Cookies and Usage Tracking
The 471 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device when you visit our platform.
We use three main types of cookies:
- Essential cookies — required for core platform functions such as login and active sessions. These cookies cannot be disabled.
- Performance cookies — collects anonymised data on how users interact with the platform to help us identify technical issues.
- Preference cookies — stores your preferences such as interface language and display settings.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.
4. Data Storage, Security and Sharing
Data Security
471 protects all user data using SSL encryption during data transmission, along with physical and technical security measures on our servers. Access to users' personal data is restricted to staff who require it solely to carry out their duties.
Data Retention Period
Your personal data is retained for as long as your account remains active or as long as it is needed to provide our services. Upon account closure, we will retain your data for the period required under Malaysian law, after which it will be securely deleted.
Third-Party Sharing
471 does not sell or rent your personal data to third parties for marketing purposes. We may share necessary information with:
- Payment service providers that securely process your MYR transactions.
- Malaysian government authorities where required by law or a valid court order.
- Technical partners who help manage platform infrastructure, bound by strict confidentiality agreements.
5. User Rights Over Personal Data
As a 471 user, you have the following rights regarding your personal data:
- Right to access — you may request a copy of the personal data we hold about you.
- Right to rectification — if your data is inaccurate or incomplete, you may request that we correct it.
- Right to erasure — you may request the deletion of your account and personal data, subject to legal retention requirements.
- Right to object to processing — you may object to your data being used for direct marketing purposes.
- Right to withdraw consent — you may withdraw consent for promotional communications at any time through your account settings.
To exercise any of the rights above, please contact the 471 support team via the email provided. We will process your request within a reasonable timeframe.
6. Policy Changes and How to Contact Us
471 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach us at:
Support email: [email protected]
Frequently asked questions: Browse the FAQ for quick answers on privacy and account security.
Your Data Is Safe with 471
We are committed to protecting your privacy. Register a new account or log in to enjoy a secure and transparent platform.